Our experienced senior medical billing specialists handle the thorough examination of denials and partial payments. They proactively reach out to payers, patients, providers, facilities, and other involved parties to address denied, underpaid, pending, and incorrectly processed claims. The actions taken during follow-up are diligently documented in our system. With proper authorization from the provider, we may contact patients to gather necessary billing information such as their ID numbers and update the coordination of benefits (COB) with their insurance companies. Additionally, we efficiently process secondary paper claims and ensure they are sent to the client's office for submission.